FAQs

What is a pledge?
What is pawnbroking?
What are the advantages of pawnbroking?
How much can I borrow against a pledge?
How do I redeem my pledge?
How much time do I have to redeem a pledge?
How does the process work for obtaining a loan?
How quickly can I obtain my loan?
Is my transaction with Suttons & Robertsons private?
How is gold valued?
How are diamonds valued?
How is silver valued?
What is a hallmark?
How are watches valued?
How is artwork valued?
How are antiques valued?
When did pawnbroking begin?
Is pawnbroking regulated by the government?
Are Suttons & Robertsons valuers certified?

What is a pledge?

A pledge is an item of value, which is used as security against a loan. The pledge can be exchanged immediately for a specified cash amount. Suttons & Robertsons is pleased to provide loans of cash from £50 to £1 million for pledges.
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What is pawnbroking?

Pawnbroking is the business of advancing loans that are secured against pledges of personal assets. Those assets could include anything from jewellery, watches, and gold, to silverware, fine artwork, and antiques. It is among the oldest forms of banking, with origins reaching back to China 3000 years ago.
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What are the advantages of pawnbroking?

With confidential service, no credit checks, and minimal paperwork, pawnbroking provides instant cash, while still allowing you to retain ownership of your valuable items. It's quick and easy.
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How much can I borrow against a pledge?

You may borrow as much as one million pounds from Suttons & Robertsons, depending on the value of the item(s) you pledge.
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How do I redeem my pledge?

Redeeming your pledge is simple with Suttons & Robertsons. Just bring in your pledge contract and the amount lent to you, including interest owed to redeem your item, to the location where you made your pledge. We'll return your item to you on the spot.
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How much time do I have to redeem a pledge?

You can redeem your pledge at any time within your 6-month contract with Suttons & Robertsons. If you choose, you can re-pledge your item at the end of your current contract with a new valuation and contract.
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How does the process work for obtaining a loan?

It's an easy, 3-step process that typically can get cash for you within an hour.

Step 1:

Contact us online, uploading a photo of your pledge item, call us or stop by any of our UK locations.

Step 2:
Bring the item you'd like to pledge in to any of our stores.
Step 3:
Once we've agreed on a value, you and a member of our staff sign a pledge contract for 6 months. Then, the cash you need is yours, immediately.
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How quickly can I obtain my loan?

Most loans can be completed within an hour at Suttons & Robertsons. The exceptions are artwork and antiques that may require additional valuation. That typically takes two to three days.
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Is my transaction with Suttons & Robertsons private?

Loans from Suttons & Robertsons are private and confidential. There are no credit checks and only minimal paperwork.
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How is gold valued?

Gold is sold by the pennyweight. Twenty pennyweights (DWT) equal 1 Troy ounce. A Troy ounce weighs 31.1 grams. The number of "carats" indicates the amount of gold within a given item. The percentage of gold in jewellery ranges from 24 carat (24ct) for pure gold to 9 carat (9ct) items in which only 37.5% of the metals are gold.
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How are diamonds valued?

Diamonds are valued by their cut, clarity, carat weight, and colour. The cut determines a diamond's brilliance. For clarity, a diamond is assessed for its natural inclusions and those with the fewest received the highest clarity grades. Colour is evaluated on a scale ranging from white to yellow. Diamonds with less colour receive higher grades. A carat is a specific measure used for weighing diamonds.
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How is silver valued?

Depending on the item, silver may be valued solely for its weight, or also for its hallmark, condition, pattern, and desirability or its antique value, along with comparable recent prices. Pure silver is also called "Sterling" silver and bears a lion hallmark to prove that it is 92.5% pure.
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What is a hallmark?

The hallmark originated in 14th Century London to represent the mark of Goldsmiths' Hall of the Worshipful Company of Goldsmiths. The Hall continues to maintain a record of all British hallmarks today. British hallmarks typically include an assay office mark to certify its metal purity, a letter representing the date, and a maker's mark.
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How are watches valued?

Watches are valued for their maker, quality of craftsmanship, desirability, and established retail value. Suttons & Robertson is familiar with the leading names in fine timepieces and takes pleasure in valuing watches for our customers. Whether you are pledging a watch to pawn or would like to purchase a distinctive timepiece, look to Suttons & Robertsons.
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How is artwork valued?

Suttons & Robertsons values artwork based on the artist, style, period, condition of the piece, and comparable recent sales.
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How are antiques valued?

We assess the nature of the piece, style, period, condition, fabricator (if known), desirability, and recent comparable sales.
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When did pawnbroking begin?

Pawnbroking goes all the way back to 3,000 years ago in China. Today, it remains a convenient, popular, means of borrowing money pledged against personal valuables.
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Is pawnbroking regulated by the government?

As a pawnbroker, Suttons & Robertsons is regulated by the Office of Fair Trading and holds a current Consumer Credit Licence under registered number 0006317. As a licenced pawnbroker, we comply with the Consumer Credit Act 1974, all supporting Consumer Credit Regulations and most recently the Consumer Credit (EU Directive) Regulations 2010. We are also fully compliant with the Guidance issued by our Regulator.
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Are Suttons & Robertsons valuers certified?

Suttons & Robertsons valuers are all trained and certified by the National Association of Goldsmiths (N.A.G.).
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Need Help?

Suttons & Robertsons is standing by to help.
We will help you with any problems, questions, or concerns you may have:

   
Tel: 020 7583 8257
   
 Send us an email
Learn about the storied history of Suttons & Robertsons, London's discerning money
lenders since 1770
.
We invite you to visit the Suttons & Robertsons locations in UK.
Dig deeper into the history of pawnbroking.
Online Quote
We will be happy to promptly provide you with a quote online within 24 hours.